Sales & Operations Business Process Owner

Do you currently own end-to-end Sales and Supply Chain processes in a complex, operational environment? Are you experienced in driving measurable process improvements using Lean methodology and certified at Green Belt level or higher? And are you based in the Netherlands, looking for a senior on-site role where you can truly influence how a business operates? If so, this opportunity is likely to be highly relevant.

For a fast-growing, international organisation active in the bio-based products value chain we are looking for a Sales & Operations Business Process Owner, for their European headquarters based in Rotterdam. The company operates in a highly supply chain–driven environment and is known for its strong focus on sustainability, operational excellence and continuous improvement.

The Role

As Business Process Owner Sales & Operations, you will be accountable for the performance, maturity and continuous improvement of several critical end-to-end business processes. You will operate at the intersection of business, operations and IT, working closely with senior stakeholders across Sales and Supply Chain. This is a senior, hands-on role with real ownership and visibility.

Key Responsibilities

• Own and manage end-to-end business processes including:

  • Market-to-Order

  • Order-to-Cash

  • Transport Management

  • Warehouse Operations

• Drive continuous improvement initiatives using Lean methodology

• Assess process maturity and define clear improvement roadmaps with business leadership

• Translate business demand into structured, actionable requirements for IT

• Lead cross-functional process (re)design initiatives and ensure alignment across functions

• Develop and maintain process documentation, SOPs and work instructions

• Facilitate workshops, training sessions and change initiatives

• Act as the main point of contact for the local IT design function

• Provide clear updates on progress, risks and dependencies

Requirements

To be considered, you must meet the following criteria:

• Minimum HBO (Bachelor) level education; Master’s degree preferred but not required

• Minimum 5 years of relevant experience in Sales (order fulfilment) and Supply Chain processes, as a Business Process Owner / BPM role (experience within a comparable, supply chain–driven industry is strongly preferred)

• Strong knowledge of order fulfilment, transport management and warehouse operations

• Experience with ERP-driven process design and process blueprints

• Demonstrated change management experience

• Comfortable operating in international, multi-cultural environments

• Excellent communication and stakeholder management skills

• Fluent in English; an additional European language is an advantage

• Confident in driving decisions with senior stakeholders

• Currently living in the Netherlands, preferrably in Rotterdam area

What’s on Offer

• A senior role with genuine process ownership and influence

• International organisation with a strong sustainability agenda

• Modern office in central Rotterdam, easily accessible by public transport

• Competitive salary and benefits package, including:

  • 30 days of holiday

  • 13th month

  • Bonus scheme

  • Fully employer-paid pension plan

  • Fitness and bike scheme

  • Additional insurances

  • Partial work-from-home flexibility

Are you the Sales & Operations Business Process Owner that I am looking for? Apply now!

This role is managed by Walters People B.V., trading under the name Robert Walters.