Customer Service & Supply Chain Manager
Salaris €60,000 - €68,000 per year
Consultant Timo Brands
Datum 11 april 20192019-04-18 2019-06-10 manufacturing-and-production Amsterdam North Holland NL 1022AA EUR 60000 68000 68000 YEAR Robert Walters https://www.robertwalters.nl
For a client within the Manufacturing industry, we’re looking for a Customer Service & Supply Chain Manager, location Amsterdam. It’s an international company. They have a strong identity and are in a transition phase, with multiple career opportunities!
In this role as Customer Service & Supply Chain Manager, location Amsterdam, you are passionate about optimizing the Logistics flow and improving the internal processes. You've experience in a similar role with both Supply Chain and Customer Service. You will be responsible for managing a team and to bring change.
- Develop new strategies
- Create new policies and procedures
- Create and present reports to management
- Review the customer service contracts
- Lead the daily operations of the team
- Optimize the quality of service
- Support implementing a new CRM program
- Liaise with management to implement new strategies
- Handle customer service issues
- Minimum a Bachelor Degree
- 5 years+ experience in a similar role
- Knowledge of CRM systems
- Project management skills
- Strategic thinking and operational problem solving
- Able to challenge the status quo
- English is required, additional language is a plus
This role offers a lot of potential. Is this the next step in your career? Please feel free to let us know!