Customer service recruitment
Specialised hiring in customer service
We understand the crucial role that customer service teams play in shaping customer experiences. Their daily commitment to service quality and customer relationships is what makes organisations stand out.
At Robert Walters we specialise in customer service recruitment, connecting talented professionals with companies across the Netherlands. With a broad network and years of experience, our experts are dedicated to finding the right match. We recruit for permanent and temporary roles in customer service, order management and inside sales with leading companies across various industries, including healthcare, logistics and FMCG.
Our deep market knowledge, personalised approach, and strong network set us apart. Whether your organisation needs top talent or you're looking to advance your career, we help you find the right fit.
The roles we specialise in
Meet your expert customer service recruiters
Bao-han Nguyen
Customer Operations, Amsterdam
Her strong focus, enthusiasm and assessment skills aid Bao-Han in making the perfect match every single time.
Marco Panebarco
Customer Operations, Rotterdam
Marco has a keen eye for opportunities and, with his positive, energetic attitude, is a pleasure to work with.
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Reade Thompson-Trott runs a successful consultancy, AstonJames – specialising in business and technology transformation...
From high-school teacher to lawyer to government policymaker, Anna-lee Annett’s career has spanned a wide variety of jobs...
Nisa is an underwear and activewear manufacturer with an aim to provide employment opportunities to refugees...
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How does your agency source candidates for customer service positions?
Our recruiters are very knowledgeable and are known for their professional service with a personal touch. Our core strength is our extensive network of custerom service professionals, supported by a mix of sourcing methods, including targeted database searches, strategic job board advertising, referrals and participation in key networking events.
With dedicated customer service recruitment teams based in Amsterdam, Rotterdam and Eindhoven, we are well positioned to support businesses across the Netherlands. Upload your vacancy to find out how we can help
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Do you offer temporary staffing solutions for short-term needs?
Our customer service headhunters connect you with skilled talent at short notice. Thanks to our broad network we can support your organisation with all customer operations staffing requirements across the Netherlands.
We take care of the entire administrative process, including contracts, payroll and risk management, offering flexible payroll solutions and a user-friendly, digital timesheet system. This streamlined approach allows you to focus on your core business while we take care of the details. Discover how we can add value to your hiring process with our services.
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What level of ongoing support do you provide after a candidate is placed in our company?
We prioritise our candidates' satisfaction and professional development throughout their career journey. Regular NPS surveys and consistent check-ins by our recruitment consultants ensure they are happy in their work and receive the support they need. Our commitment goes beyond finding the right match. Throughout their assignment, candidates have access to the Robert Walters Academy, with a wide selection of training courses and recognised certifications. This helps our candidates to continuously enhance their skills and stay competitive in the evolving job market. -
Can Robert Walters provide advice on market trends and salary benchmarks for customer service roles?
We can give you the support you need to make informed hiring decisions and attract the best talent. Our free Salary Survey Tool provides valuable insights into current salary ranges within the customer operations field.
For a more tailored approach, we also offer custom-made salary benchmarking services. These deliver accurate, unbiased data on salaries and other benefits, helping you develop competitive compensation strategies that attract and retain candidates. Request a sample report here.